Privacy Policy
MG Unlocker Pro ("we", "our", "us") operates the website mgunlocker.com and the MG Unlocker Pro desktop application. This Privacy Policy explains what personal information we collect, why we collect it, and how we protect it.
1. Information We Collect
When you create an account or use our services, we may collect:
- Account information: name, email address, username, and password (stored hashed).
- Usage data: service operations performed, credits used, device model, IP address, and timestamps — logged per operation.
- Device identifier: a hardware ID (HWID) used to bind your account to your device for security purposes.
- Payment references: if credits are purchased, we store the transaction reference. We do not store full payment card details.
2. How We Use Your Information
- To provide and authenticate access to the desktop tool and API.
- To process service operations and deduct credits.
- To send account-related emails (email verification, password reset).
- To detect and prevent abuse or unauthorised access.
- To maintain service logs for support purposes.
3. Data Sharing
We do not sell or rent your personal data to third parties. We may share limited data with:
- Upstream service providers (e.g. Fayoum, MiFRP) — only the device identifiers required to perform the unlocking operation you requested.
- Hosting / infrastructure providers — who process data on our behalf under data processing agreements.
- Law enforcement — if required by law.
4. Data Retention
Account data is retained while your account is active. Service logs are retained for up to 12 months for support and fraud-prevention purposes. You may request deletion of your account by contacting us.
5. Cookies
We use session cookies for authentication on the website. We also use Google Analytics 4 (a third-party analytics service) which sets cookies to measure website traffic. You can opt out of Google Analytics tracking via Google's opt-out tool.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the address on our Contact page.
7. Security
We use industry-standard security measures including HTTPS, hashed passwords, and token-based API authentication. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy periodically. The "Last updated" date at the top will reflect any changes. Continued use of the service after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, please visit our Contact page.